Director of Operations
Questions regarding billing, payments, etc. can be sent to us at customerservice
Questions regarding sanitary sewer services as provided by Sanitation District No. 1 may be directed to them at www.sd1.org
Questions regarding sewer charges by the City of Florence, may be directed to them at www.florence-ky.gov
A deposit of $75.00 is required for all new customers. This amount is refundable after 18 months with interest provided the account has been maintained in a current status throughout the period.
The District will read your meter every month and will bill monthly.
Has a $25.00 a month Bond Surcharge Fee. Which is added to your water bill. Affected streets listed below.
The Rural Water System, Sub District A & B has a $25.00 a month Bond Surcharge fee which is added to your water bill. The following streets are affected: